Retail and corporate bank sales and marketing automation; bank front-office and contact center management; lending processes automation – from application to loan origination; debt collection.Learn more
Bpm’online has been named a Challenger in the Gartner Magic Quadrant for Sales Force Automation, 2018, 2017, 2016 and the Gartner Magic Quadrant for CRM Lead Management, 2017, 2016; recognized in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2018, 2017, 2016, 2015; included into the Gartner Magic Quadrant for Intelligent Business Process Management Suites, 2017 and Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, 2018.
Bpm’online was named a Leader in The Forrester Wave™: CRM Suites for Midsize Organizations, 2016. In addition, bpm’online has been recognized as a Strong Performer in The Forrester Wave™: Sales Force Automation Solutions, 2017; The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016; The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017 and The Forrester Wave™: Dynamic Case Management, Q1 2018.
Automating retail loyalty programs of any complexity, managing marketing campaigns, and analyzing campaign efficiency; customer journey management in B2C.Learn more
Efficient communication with subscribers across all channels, physical inventory management, project management; service and telemarketing contact centers automation; order management.Learn more
Manufacturing, wholesale and distribution
Manage distribution through multiple sales channels: direct and channel sales, e-commerce, field sales and POS; order management; product catalogue management.Learn more
Field force management, segmentation and targeting, key account management, cycle activities, sales management, closed loop marketing.Learn more
Tools for commercial and residential real estate companies to manage every step of customer interactions from leads to transactions, including listings management, request to listing matching, property search and mapping, MLS integration, deal management, transaction management.Learn more
Boost operational efficiency, provide exceptional level of service to citizens, centralize data and increase transparency with bpm’online’s process-driven CRM for government.